Your privacy is our priority. This document clearly explains how we1won collects, uses, stores and protects your personal data as a user of our platform.
All data is transmitted using bank-grade encryption.
We never sell your personal data to third parties.
You can review, amend, or delete your data at any time.
Operating in accordance with recognized data protection standards.
We1won takes user privacy seriously. As an online gaming platform serving players in Malaysia, we are fully responsible for protecting every piece of personal information shared with us when you use we1won services.
This Privacy Policy explains in detail the types of data we collect, the purposes for collection, how we protect it, and your rights regarding that data. This document should be read together with Terms and Conditions which forms part of the overall agreement between you and we1won.
We1won collects your personal data in several ways — directly when you register or interact with the platform, and automatically through tracking technologies during use.
| Data Type | Example | Primary Purpose |
|---|---|---|
| Identity Data | Name, IC, date of birth | KYC & account verification |
| Contact Data | Email, phone, address | Communication & verification |
| Financial Data | Payment methods, transactions | Payment processing |
| Technical Data | IP, device, browser | Security & fraud detection |
| Gaming Data | Wagering history, sessions | Compliance & responsible gaming |
Every piece of data we collect has a clear and legitimate purpose. we1won does not use your data for undisclosed purposes without first obtaining your consent.
We1won does not sell, rent or trade your personal data to any third party for marketing purposes. However, there are certain situations where we need to share your information with others:
We1won works with trusted third-party service providers to run platform operations, including:
All third-party providers are required to comply with strict data security standards and may only use your data for the specified purposes.
We1won may need to disclose your information to the relevant authorities when required by law, court order or valid regulatory directive. We will notify you of such disclosures where permitted to do so by law.
Protecting your personal data is more than a legal obligation for we1won — it is a commitment we take seriously because your trust in us depends on it.
In the event of a data breach affecting your personal information, we1won is committed to notifying you and the relevant authorities within the timeframe required by applicable law. We have established incident response procedures in place to minimise the impact of any security breach.
We1won uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the we1won platform.
As a we1won user, you have certain rights regarding the personal data we hold about you. We are committed to making it easy for you to exercise these rights.
You have the right to request a copy of all personal data we hold about you. Requests can be made through customer support and will be processed within 14 business days.
If any data we hold is inaccurate or out of date, you have the right to request a correction. You can update certain information directly in your account settings.
You have the right to request deletion of your personal data under certain circumstances. However, we may need to retain certain data to fulfill legal obligations or compliance requirements.
You can object to the processing of your data for direct marketing purposes at any time. Opting out of marketing communications can be done via the link in any email or through your account settings.
You have the right to receive the personal data you have provided to us in a structured, machine-readable format, for the purpose of transferring it to another operator if needed.
Under certain circumstances, you have the right to request that we restrict the processing of your personal data — for example, while a dispute about data accuracy is being investigated.
We1won does not retain your personal data longer than necessary for the purposes stated in this policy or to fulfil applicable legal obligations.
When data is no longer needed, it will be securely deleted using procedures that ensure it cannot be recovered.
We1won reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or service improvements. When significant changes are made, we will:
Continued use of the we1won platform after amendments are published constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding how we1won handles your personal data, we encourage you to contact us directly:
We are committed to responding to every privacy-related inquiry within 14 business days. For more complex cases, we will provide a realistic estimated resolution time.
Six layers of protection we use to keep your personal data safe at all times.
All data transmitted between your device and we1won servers is protected by the same 256-bit SSL encryption used by major banking institutions.
The we1won identity verification process uses a certified KYC platform. Your identification documents are stored in a strictly controlled environment with restricted access.
Our system continuously monitors account activity. Any unusual behaviour will trigger a security review to protect your account from unauthorised access.
Only authorized personnel with a legitimate job requirement may access user data. All access is logged and audited on a regular basis.
We1won data is stored on servers housed in certified data centers with multi-layered physical and digital protection that meets international security standards.
Account and transaction data is backed up on a regular basis. Our disaster recovery system ensures your information remains safe even in the event of unexpected infrastructure failures.
With privacy and security as our priority, you only need to focus on one thing — enjoying the best gaming experience with we1won.
For adults aged 18 and above only. Play responsibly.